- #Microsoft wireless mouse 3500 quit working win 7 drivers#
- #Microsoft wireless mouse 3500 quit working win 7 update#
- #Microsoft wireless mouse 3500 quit working win 7 driver#
- #Microsoft wireless mouse 3500 quit working win 7 software#
Whether it is Microsoft specific is the next question. My back-to-back comparison says its is a function of Microsoft's wireless implementation. If someone with the problem can test the same system with a Microsoft wireless keyboard/mouse and a Logitech (with Logitech drivers) wireless back-to-back it would be useful.
This thread and numerous others have posts by Microsoft people who don't understand the problem and don't appear to have a way to escalate it within Microsoft.
#Microsoft wireless mouse 3500 quit working win 7 software#
However, the software should NEVER allow it to happen. It may be exasperated by specific hardware or hardware production tolerances.
#Microsoft wireless mouse 3500 quit working win 7 driver#
This is a Microsoft OS to Microsoft driver problem.
#Microsoft wireless mouse 3500 quit working win 7 drivers#
The second, with the same ports and same drivers (which recognize I replaced a brand new with meter tested batteries Microsoft Wireless Deskset 6000 with a wired Microsoft Media 3000 keyboard which came with a MS Optical Mouse. It seems to be more common on Win7 and Asus products. It affects wireless UI devices, with the Microsoft devices being the biggest offenders. This problem is all over the Internet without resolution. Want to know if your current hardware & software will work with Windows 7? Check out these links: 5) After you have a repro of the device not being detected correctly, run this command from an elevated command prompt: Logman stop USBForumTrace -etsĦ) Search on the machine for “USBForumTrace.etl” 7) Post that file and c:\windows\inf\ on a public folder on and post the link here.
#Microsoft wireless mouse 3500 quit working win 7 update#
1) Reboot the machine with the device disconnectedĢ) Run this command from an elevated command prompt (right click on command prompt shortcut, select "run as administrator"): Logman start USBForumTrace -p Microsoft-Windows-USB-USBPORT -o USBForumTrace.etl -ets -nb 128 640 -bs 128ģ) Run this command from an elevated command prompt: Logman update USBForumTrace -p Microsoft-Windows-USB-USBHUB -ets -nb 128 640 -bs 128Ĥ) Execute your repro scenario (in your case, plug in mouse). I'll need you to capture a USB trace for me please. That's the problem I'm having, too.** There's nothing wrong with the mouse or the mouse driver for the Evoluent mouse. I have noticed many internet posts about USB problems and the error message saying that the USB device is not recognized.
**Windows 7 works very well for me in every other way. The Logitech TrackMan works just fine on Windows 7. 10) I reinstalled the chipset, I did everything imaginable to correct this problem. 9) From what I have been told, this is an issue of the Evoluent mouse being recognized in some kind of default. When I brought it back to the Windows 7 computer, it would not work again. Then, the Evoluent mouse started working! 8) Thinking I had the problem remedied, I unplugged the Evoluent mouse to use it on an XP system. 7) So, I purchased a Logitech TrackMan and plugged it in. 5) The mouse cannot be replaced, it is a special, ergonomic design that I have to use for health reasons. 4) I called Evoluent, they are having the same problem. 3) I called Microsoft support, they couldn't figure out what was the problem. 2) My Evoluent optical mouse ($75) works occasionally. 1) I purchased an ASUS computer with Windows 7 installed.
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